Lightning Electrical

Privacy Policy

Effective January 1,

Lightning Electrical, a Texas corporation, located at 102 Axis Deer Trail Hutto TX 78634 has adopted the following Privacy Policy:

• Personal data collected will consist of names, email addresses and telephone numbers.
• The data collected by the company shall be collected directly from the company’s website.
• The data collected will be used to communicate with customers.
• The data collected will not be shared with third parties for marketing or other purposes.
• There will be no ability for third parties to access the data, make corrections, rights and/or choices regarding data collection, use and/or sharing.
• To opt-in to receive messages, go to https://www.lightningelectrical.org/request-quote-form. Add the requested information, and click Opt-In. [By submitting your phone number, you are consenting to receive text messages from the company. You can opt-out at any time by texting “STOP,” fill out security instructions, and “check” “GET IN TOUCH” [OPT-OUT]. You may receive a message confirming your “Opt-Out decision.”
• The company does not use cookies. 
• To contact the company regarding this Privacy Policy contact Lisa at lwebb@lightningelectrical.org.

SMS TERMS AND CONDITIONS

Please read these SMS Terms and Conditions carefully before signing up for any text messaging program. By signing up for any text messaging program, you agree to abide and be bound to

these SMS Terms and Conditions. Furthermore, these SMS Terms and Conditions contain an arbitration clause and class action waiver, which affects how disputes with Lightning Electrical are resolved.

SMS Terms and Conditions 

Consent for SMS Communication

Information obtained as part of the SMS consent process will not be shared with third parties. 

Types of SMS Communications

If you have consented to receive text messages from Lightning Electrical, you may receive text messages related to electrical contractor services to residential and commercial customers. 

*Standard Messaging Disclosures

Message and data rates may apply.

You can opt-out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy policy [link of the privacy policy]" 

Program Description

Lightning Electrical text messages are intended to provide you with information as follows :

DESCRIPTION OF TYPES OF MESSAGES CUSTOMER WILL RECEIVE:

“Hi. Thank you for reaching out to Lightning Electrical. We have received your

information request and will get back with you shortly!”

“Hi. We wanted to follow up on the information provided. Are there any further

questions you had or assistance we can provide you with?”

INFORMATION ABOUT MESSAGE FREQUENCY:

The frequency of messages may vary based on your interaction with us, this may include:

Response in Inquiries: We will message you when you have reached out to us via our

“Request a Quote Form” https://www.lightningelectrical.org/request-quote-form

Follow-Ups: We may send a follow-up message related to previous texts or calls.

Information Requests: If the product information is asked for, we may message to make

sure the request is fulfilled.

How to Opt-In

To opt-in to receive text messages from Lightning Electrical, go to https://www.lightningelectrical.org/request-quote-form. Add your information and click “Opt-In*”. By submitting your phone number, you are

consenting to receive text messages from us. You can opt-out at any time by texting “STOP” Fill out security instructions, and click “GET IN TOUCH”.

By signing up for this text messaging program, you expressly consent to receive text messages from Lightning Electrical and others texting on its behalf, at the telephone number(s) that you provide.

You may opt-out of these communications at any time. Consent to receive text messages is not a condition of any purchase.

How to Opt-Out

To stop receiving text messages from Lightning Electrical, by texting “STOP” after receiving a message. You may receive a message confirming your opt-out decision. You acknowledge that you may receive one final message from Lightning Electrical confirming your opt-out of the text messaging program. Following such confirmation message, no additional text messages associated with the service will be sent to you unless you re-activate your subscription.

Cost

Message and data rates may apply for any messages sent to you from or on behalf of Lightning Electrical, and messages you send to us. If you have questions regarding your text plan or data plan, it is best to contact your wireless provider.

Eligibility

To receive Lightning Electrical text messages, you must be at least eighteen (18) years of age or older. Lightning Electrical reserves the right to require you to prove that you are at least 18 years of age.

Your Telephone Number

You represent that you are the account holder for the mobile telephone number( s) that you enroll. You are responsible for promptly notifying Lightning Electrical if you change your mobile telephone number. You may notify Lightning Electrical of a mobile telephone number change by contacting Lightning Electrical at Lisa Webb, Lwebb@lightningelectrical.org or 512-642-4417.

Access or Delivery to Mobile Network is Not Guaranteed

It is your responsibility to determine if your mobile carrier supports text messaging and if your mobile device is capable of receiving text messages. Your receipt of our text messages is subject to the terms and conditions of your agreement(s) with your mobile carrier.

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions. You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Lightning Electrical’s control, and Lightning Electrical is not responsible or liable for issues arising from such network services ( e.g., delayed or undelivered messages or the security of any messages).

Carriers are not liable for delayed or undelivered messages.

Support/Help

To request more information about the text messaging program contact Lightning Electrical at Lisa Webb, Lwebb@lightningelectrical.org or 512-642-4417.

Changes to Terms and Conditions

Lightning Electrical may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Lightning Electrical’s website www.lightningelectrical.org . You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive Lightning Electrical text messages will indicate your acceptance of those changes.

Indemnification to Us

You agree to indemnify us for any privacy, tort or other claims, including claims under the Federal Telephone Consumer Protection Act or any state law equivalents, including claims relating to your voluntary provision of a telephone number that is not owned by you and/or your failure to notify us of any changes in your mobile telephone number. You agree to indemnify, defend and hold us harmless from and against any and all such claims, losses, liability, costs and expenses (including reasonable attorney’s fees).

Privacy

Your privacy is important to us. Please see www.lightningelectrical.org to review our privacy policy.

Arbitration and Class Action Waiver

Please read this carefully. It affects your rights.

Any dispute or claim relating in any way to your receipt or use of Lightning Electrical text messages will be resolved by binding arbitration, rather than court.

Any and all controversies, disputes, demands, counts, claims, or causes of action (including the interpretation and scope of this clause, and the arbitrability of the controversy, dispute, demand, counts, claim, or cause of action) between you and Lightning Electrical or Lightning Electrical’s employees, agents, successors, or assigns, shall exclusively be settled through binding and confidential arbitration, except that you or Lightning Electrical may take claims to small claims court if the dispute qualifies for hearing by such court. In addition, each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

This agreement to arbitrate is intended to be broadly interpreted, and expressly include claims brought under the Telephone Consumer Protection Act, or any other statute, regulation, or legal or equitable theory. You and Lightning Electrical agree that the Federal Arbitration Act (“FAA”) applies to this agreement to arbitrate and governs all questions of whether a dispute is subject to arbitration. Unless you and we otherwise agree in writing, arbitration shall be conducted in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) in effect at the time of filing of the arbitration. However, just as a court would, the arbitrator or arbitrators must honor the terms and limitations in these Terms and Conditions and

can award damages and relief (including any attorneys’ fees) authorized by law and/or the AAA. The arbitration decision and award is final and binding, with some exceptions under the FAA, and judgment on the award may be entered in any court of competent jurisdiction. There is no judge or jury in arbitration and arbitration procedures are simpler and more limited than rules applicable in court.

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND Lightning Electrical ARE EACH WAIVING THE RIGHT TO SUE IN COURT, INCLUDING RIGHTS TO

RECEIVE A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY-GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

THIS AGREEMENT DOES NOT ALLOW FOR CLASS ARBITRATIONS EVEN IF THE PROCEDURES OR RULES OF THE AAA WOULD. RATHER, YOU AND WE ARE ONLY ENTITLED TO PURSUE ARBITRATION ON AN INDIVIDUAL, BILATERAL BASIS. FURTHER, AND UNLESS YOU AND Lightning Electrical AGREE OTHERWISE IN WRITING, THE ARBITRATOR(S) MAY NOT CONSOLIDATE MORE THAN ONE INDIVIDUAL PARTY’S CLAIMS WITH ANY OTHER PARTY’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FOR OF A REPRESENTATIVE OR COLLECTIVE PROCEEDING.

Payment of all filing, administration and arbitrator fees will be governed by the AAA Rules. Arbitration under this agreement shall be held in Overland Park, Kansas, subject to Kansas law. The arbitration may award on an individual basis the same damages and relief as a court (including injunctive relief). Any judgement on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. This agreement to arbitrate does not preclude you from bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf.

OPT-OUT OF AGREEMENT TO ARBITRATE: You can decline this agreement to arbitrate by emailing Lightning Electrical at [ customer service email address] and providing the requested information as follows: (1) your name, (2) your address, (3) your phone number, (4) the URL containing the Arbitration and Class Action Waiver provision for the Lightning Electrical SMS Terms and Conditions, and (5) a clear statement that you wish to opt out of this arbitration provision. This opt-out notice must be emailed no later than 30 days after the date you first accept these Lightning Electrical SMS Terms and Conditions.

Severability

If any term of these SMS Terms and Conditions is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the party seeking such compensation.

Changes to Terms and Conditions

Lightning Electrical may revise, modify, or amend these SMS Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to Lightning Electrical’s website www.lightningelectrical.org . You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive text messages will indicate your acceptance of these changes.